Founded in 1996, we've been independant and have our own backbone and facilities since the beginning. We're not a reseller or renting servers at other providers.
We're not just a ticket system, we offer actual live support from our experienced staff to help resolve your needs.
We support both standard Unix and Microsoft Hosting, allowing you to get the full capabilities of your hosting whether it be HTML, PHP, ASP.NET or Java.
Manage your hosting with our fully-featured Control Panels. Our Unix-based hosting comes with CPanel whereas our Microsoft ASP Hosting comes with Plesk Panel.
Adam Conley, Heroes & Fantasies We've been with Alpha1 for 10+ years. Customer service has always been great. Tech help responds quickly and works hard to resolve any issue. And it's nice to have a human answer the phone rather than strictly automated, makes us as customers feel more important. Thanks!
Dominick Dina Sr., Christian Realty of San Antonio For a number of years Alpha1 has provided me, both professionally and personally, with superior web site support. Their hosting of a number of my web sites has been excellent. I recommend them to everyone for top-notch service and reliability.
Scott Speck, Southwest Appraisal Group, LLC Alpha1 is Great! We have been with them for many years. They are quick to answer the phone and address any problems. They have great spam filtering. They are a local company with great customer service. No more hours on the phone with someone in a foreign country.
Brad Messer, BradMesser.com Alpha1 has hosted my domain nonstop since 1999. Russ and crew have always offered a high level of support plus patience with my pretty-ignorant questions, and there have been a few. Whether my site was drawing only a trickle of traffic, or was warmed up to 23-million hits that one busy year, this professional LOCAL business has performed its job superbly. Website design is my hobby. I've recommended Alpha1 to many of my clients. They've been happy campers, too.
Patsy Asher I joined Alpha1 when I opened my business in 1996. It was recommended by a friend. Over the years I have encountered the best customer service ever. I immediately am connected to a Tech when I call with a problem and he solves it. He has even helped me when the problem was not related to the ISP provider. I have stayed with them for 17 years even though I could use someone else at no cost because of the great customer service. I plan to stay with them as long as they are around.
Paul Berry Alpha1 has been my webmail provider and technical support for a good many years now, both when I operated a business and since I retired. The service has been excellent and I have always had the sense of being treated as a valued client not just an anonymous source of income. Thank you once again.
Unlike other providers, we do NOT charge extra for spam filtering. In fact, since 2001, we've written our own filter system which we constantly update instead of the cookie-cutter method of other providers by using third-party appliances.
The ability to use almost any form of code from PHP to ASP to AJAX, Alpha1 supports it all. Just because you change webmasters, doesn't mean you need to change hosts. We'll work with both you and your webmaster as necessary to make sure you get excellent service.
It's important to us that not only do you choose Alpha1, but that you WANT to stay here. We require no contracts ever, and any pre-paid service will be refunded (minus any discount for said pre-payment) should you leave our services early.read more